Position: Sales Assistant
Division: Operations
Location: Johannesburg
Reporting to: Store Manager
Position Overview:
As a Sales Assistant at Studio 88 Group of Companies, you will be an integral part of the retail team, providing support in delivering excellent customer service, driving sales, and maintaining store standards. You will assist customers in finding products, processing transactions, and ensuring a positive shopping experience.
Minimum Qualifications:
Grade 12 or equivalent.
Experience required:
Experience equivalent to 1-2 years in a sales environment.
Previous experience in a retail environment, especially in clothing stores, will be advantageous.
Proven ability to meet or exceed sales targets.
Experience in providing support to the sales team, such as restocking apparel, folding and organizing clothing, and maintaining a clean and orderly store environment.
Proficiency in handling cash, processing transactions, and using point-of-sale (POS) systems.
Inventory Control: Familiarity with stock control procedures organizing stockrooms, and conducting spot checks.
Skills required:
Strong interpersonal and customer service skills are essential for providing excellent service to clients, assisting with inquiries, and resolving customer issues.
Upselling and Cross-Selling: Ability to suggest complementary products or upsell to customers.
Have a good understanding of clothing products, brands, sizes, and fashion trends to assist customers effectively.
Basic knowledge of visual merchandising principles to help maintain store displays, arrange merchandise, and keep the store visually appealing.
Strong verbal and written communication skills for interacting with customers, staff, and management.
Time Management
Ability to build and maintain customer relationships to encourage repeated sales.
Behavioral Dimensions:
Professional, confident, positive attitude.
Punctual.
Ability to work in a team.
Self-motivated.
Ability to work under pressure.
